dogparkSDR Frequently Asked Questions

Where is the Manual ?

Since dogparkSDR and the Windows client are both designed to control the same server (radio) the SmartSDR for Windows Software User's Guide is a great reference for dogparkSDR users. Most dogparkSDR controls will display a Tool Tip when you hover the mouse pointer over them that describes their function. If you don't find an answer to your questions in the File menu Online Help then please refer your question to the support email reflector. There are lots of helpful people there who can answer your question:

Where are the Panadapters and Slices ?

Add Panadapter / Slice from the File menu.

What is Mac Audio?

When the Mac Audio check box is checked in the Radio prefs the Flex will send received audio to the Mac audio Output device selected in the Audio prefs and take audio input from the microphone on your Mac selected by the Audio prefs Input popup. When the Mac Audio check box is unchecked the Flex will send received audio to the Flex headphone jack and back panel amplified speaker jack and take audio input from the Flex microphone or auxillary jack based on the Radio prefs Microphone Selection popup. Mac Audio depends on the Mac to set the Mic level while the Flex microphone or ACC level can be adjusted by the Audio prefs Mic slider. There is a master output volume slider and enable check box in the Radio prefs, as well as an enable check box, volume and pan slider for each slice. PC Audio latency and noise.

Make sure dogparkSDR has access to the sound input device (Microphone) in your System Preferences Security & Privacy / Privacy / Microphone setting.

How do I register the program?

After registering with the PayPal Buy Now button on our web page, press the Email Serial button in the Registration preferences. This will compose an email to us with your local radio's serial number so that we can generate a registration number keyed to it. You may only register radios you own and use personally, the registration is not transferable. After you receive your registration number, enter it in the Registration prefs panel Registration Number field or the Secondary Registration Number field, then press return or tab out of the field. Unregistered will change to Registered. Please use copy and paste to avoid typos.

How do the profiles work ?

dogparkSDR has no direct control over the contents of any profile. It can create, delete and load a profile by name.

How do I change the radio name ?

If you want to change the Radio Call Sign or Name - click twice (slower than a double-click) on the field in the Registration prefs Local radio table while the radio is connected and enter the new value.

The audio is choppy and the display is a little jumpy on my old laptop can I speed it up ?

The amount of CPU resources needed for dogparkSDR can be reduced by making the Panadapter windows narrower, dropping the Panadapter Frames Per Second (fps) slider and reducing the Waterfall Duration slider in the Panadapter Prefs. If you are connecting over WiFi, you might want to refer to this link on understanding your Wifi performance.

How do I use MacDoppler to control the radio ?

Before you connect MacDoppler make sure you have your transverters set correctly with the downlink band on Slice A on one Panadapter and the uplink band on Slice B on the other Panadapter. Select dogparkSDR in the MacDoppler Radio prefs. VFO A will tune the downlink and VFO B will tune the uplink.

I think I messed it up - how do I return to defaults ?

Your prefs file may have been corrupted. Unexplained crashes or other odd program behaviour that are not widely reported are sometimes due to a corrupted Prefs file.

Hold down the Option key when starting dogparkSDR

...then select Reset.

If done correctly, you will need to enter your registration number again.

Make sure you take screen shots of your Prefs Panels to make restoring your settings easier.

If you just want to disable Auto Connect, hold the Shift key down when starting dogparkSDR...



How do I change the Panadapter Fill Color ?

The Panadapter fill color (as well as the Filter and TNF colors) can be changed in the Panadapter Prefs.

If you hold the mouse pointer over each Color Well a tool tip will identify it.

Click on the Color Well and select any arbitrary color or select from one of the supplied dogparkSDR defaults.